Our customer satisfaction results are in and we are proud to share our results with you!
- 93% of our customers feel we always complete their projects in a timely manner.
- 86% of our customers are extremely likely to work with us again.
- 86% of our customers are extremely satisfied with us.
- 72% of our customers gave us a 5 star rating for the quality of product that Laser Excel produces – and 22% gave us a 4 star rating.
- 93% of our customers would recommend us to a friend or colleague.
- 93% of our customers gave our customer service a 5 star rating.
- 86% of our customers always feel they are valued as a customer of ours.
- 50% of our customers have been a customer of ours for 5-10 years, and 29% have been a customer for 10+ years.
- 79% of our customers gave us a 5 star overall rating, and 15% gave us a 4 star rating.
Thank you to all of our customers who responded, we appreciate your response and value your opinion. We will continue to work toward 100% satisfaction in all areas!
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